HCI book > exercises > 11. user support > ex. 11.6
text only
exercises
11. user support
EXERCISE 11.6
What are the four main types of help that users may require? For each type, give an example of a situation in which it would be appropriate.
answer available for tutors only
Other exercises in this chapter
ex.11.1 (ans), ex.11.2 (ans), ex.11.3 (ans), ex.11.4 (ans), ex.11.5 (tut), ex.11.6 (tut), ex.11.7 (tut), ex.11.8 (tut), ex.11.9 (tut), ex.11.10 (tut)
all exercises for this chapter