13. socio-organizational issues and stakeholder requirements

EXERCISE 13.9 [extra - not in book]

In your view, is it possible to consider interactive systems design outside the context of use? Explain your answer.

answer available for tutors only

To answer this question you need to consider the problems and benefits of taking account of context. The problems include the complexity of information and the fact that all situations different. There is also the issue of how a system can be evaluated without changing the context. For example, each instantiation of a task will be different due to different contexts. However, context is important as it determines how a system is used. A system may not be acceptable if its context is not taken into account in design. If context is ignored analysis tends to focus on generic low level problems. Would expect discussion to conclude that possibly lower level analysis can ignore it but other than that context is essential (though an alternative view - well argued - is equally acceptable).

Other exercises in this chapter

ex.13.1 (ans), ex.13.2 (ans), ex.13.3 (tut), ex.13.4 (tut), ex.13.5 (tut), ex.13.6 (tut), ex.13.7 (tut), ex.13.8 (tut), ex.13.9 (tut), ex.13.10 (tut), ex.13.11 (tut)

all exercises for this chapter