14. communication and collaboration models

EXERCISE 14.7 [extra - not in book]

What is distributed cognition? Why is it significant in understanding groupware?

answer available for tutors only

Thinking happens not just in the head but in the external relationships with things in the world and with other people. Distributed cognition highlights the Importance of mediating representations - the embodiment of understanding. Artefacts such as whiteboards become more than just record keeping devices - they become part of what is known. Also cooperation is less about transfer of knowledge but about creating new knowledge. Makes life easier for designer of groupware - don't have to consider internal processes - can concentrate on manifestations of shared knowledge.

Other exercises in this chapter

ex.14.1 (ans), ex.14.2 (ans), ex.14.3 (tut), ex.14.4 (tut), ex.14.5 (tut), ex.14.6 (tut), ex.14.7 (tut)

all exercises for this chapter