15. task models


This exercise is based on the mobile phone scenario on the web at: www.hcibook.com/e3/scenario/phone/

A user interface designer analyses Andy's behaviour with his original phone and realises that both scenarios A and B are part of a general pattern as shown in the Hierarchical Task Analysis (HTA) in Figure 15.8.

(i) Complete the HTA for phoning using the original phone taking into account scenarios A and B only and briefly describe your solution.
(ii) Do a complete HTA for phoning using the new phone based on scenario C only
(iii) You will find that scenario C (and hence your solution to part (ii)) does not quite fit into the general pattern in Figure 15.8.

Discuss whether the solutions to (i) and (ii) can be modified to emphasise their common features and whether this would clarify the overall task description.

Rough HTA
Figure 15.8. Rough HTA

answer available for tutors only

Other exercises in this chapter

ex.15.1 (ans), ex.15.2 (ans), ex.15.3 (ans), ex.15.4 (ans), ex.15.5 (ans), ex.15.6 (tut)

all exercises for this chapter