EXERCISE 1.2
Observe skilled and novice operators
in a familiar domain: for example, touch and 'hunt-and-peck'
typists, expert and novice game players, or expert
and novice users of a computer application. What differences
can you discern between their behaviours?
answer
- This is an exercise in observation.
The student should think about skill acquisition,
proceduralization, chunking, etc.
- Is there any evidence of this in practice?
- How do the groups differ (speed, error,
style, strategy)?
- Do the differences suggest different
skill levels?
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