HUMAN-COMPUTER INTERACTION
second edition

Dix, Finlay, Abowd and Beale

Chapter 13 - Groupware

Overview

Groupware is a term for applications written to support the collaboration of several users.

• Groupware can support different activities:
  • direct interpersonal communication
  • ideas generation and decision making
  • sharing computer objects.

• It can be classified in several ways:
  • by where and when it happens
  • by the aspects of cooperations supported.
  • by the sort of information shared

• Implementing groupware is more difficult than single-user applications:
  • because of network delays
  • because there are so many components to go wrong
  • because graphical toolkits assume a single user.

Detailed table of contents

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