HUMAN-COMPUTER INTERACTION
second edition

Dix, Finlay, Abowd and Beale

Chapter 7 - Task analysis

Overview

Task analysis is the study of the way people perform tasks with existing systems.

• Techniques for task analysis
  • decomposition of tasks into subtasks
  • taxonomic classification of task knowledge
  • listing things used and actions performed

• Sources of information
  • existing documentation
  • observation
  • interviews.

• Using task analysis to design
  • manuals and documentation
  • new systems

Detailed table of contents

HCI 2e home page || changes and additions || resources || search || contents || authors || ordering
feedback to feedback@hcibook.com this page is at: http://www.hcibook.com/hcibook/overviews/over7.html	designed and hosted by hiraeth mixed media webmaster@hiraeth.com