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CHAPTER 18
modelling rich interaction

 outline 

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 resources 

 exercises 

We operate within an ecology of people, physical artifacts and electronic systems, and this rich ecology has recently become more complex as electronic devices invade the workplace and our day-to-day lives. We need methods to deal with these rich interactions.

  • Status-event analysis is a semi-formal, easy to apply technique that:
    • classifies phenomena as event or status
    • embodies naïve psychology
    • highlights feedback problems in interfaces.
  • Aspects of rich environments can be incorporated into methods such as task analysis:
    • other people
    • information requirements
    • triggers for tasks
    • modeling artifacts
    • placeholders in task sequences.
  • New sensor-based systems do not require explicit interaction, this means:
    • new cognitive and interaction models
    • new design methods
    • new system architectures.