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CHAPTER 6
HCI in the software process
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- Software engineering provides a means of understanding the structure of
the design process, and that process can be assessed for its effectiveness
in interactive system design.
- Usability engineering promotes the use of explicit criteria to judge the
success of a product in terms of its usability.
- Iterative design practices work to incorporate crucial customer feedback
early in the design process to inform critical decisions which affect usability.
- Design involves making many decisions among numerous alternatives. Design
rationale provides an explicit means of recording those design decisions and
the context in which the decisions were made.
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