HCI book > chapters > 13. socio-organizational
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introduction 1. human 2. computer 3. interaction 4. paradigms 5. design basics 6. software process 7. design rules 8. implementation 9. evaluation 10. universal design 11. user support 12. cognitive models 13. socio-organizational 14. comm and collab 15. task models 16. dialogue 17. system models 18. rich interaction 19. groupware 20. ubicomp, VR, vis 21. hypertext and WWW references
