introduction
1. human
2. computer
3. interaction
4. paradigms
5. design basics
6. software process
7. design rules
8. implementation
9. evaluation
10. universal design
11. user support
12. cognitive models
13. socio-organizational
14. comm and collab
15. task models
16. dialogue
17. system models
18. rich interaction
19. groupware
20. ubicomp, VR, vis
21. hypertext and WWW
references

CHAPTER 19
groupware

outline

links

resources

exercises

Groupware is a term for applications written to support the collaboration of several users.

• Groupware can support different activities:
  • direct interpersonal communication
  • ideas generation and decision making
  • sharing computer objects.
• It can be classified in several ways:
  • by where and when it happens
  • by the sort of information shared
  • by the aspects of cooperations supported.
• Implementing groupware is more difficult than single-user applications:
  • because of network delays
  • because there are so many components to go wrong
  • because graphical toolkits assume a single user.