13. socio-organizational issues and stakeholder requirements


You are designing a new system to help people manage their "to do" lists. Use the contextual inquiry approach to interview a colleague to see how they make use of such lists. Make sure you interview them in context - in their study or workplace for example. Produce sequence, flow, artefact, cultural and physical models of the activity.

answer available for tutors only

This is an exercise suitable for project work. The student should be encouraged to do further research into contextual inquiry and to carry out a full investigation based around one or two colleagues.

Other exercises in this chapter

ex.13.1 (ans), ex.13.2 (ans), ex.13.3 (tut), ex.13.4 (tut), ex.13.5 (tut), ex.13.6 (tut), ex.13.7 (tut), ex.13.8 (tut), ex.13.9 (tut), ex.13.10 (tut), ex.13.11 (tut)

all exercises for this chapter