introduction
1. human
2. computer
3. interaction
4. paradigms
5. design basics
6. software process
7. design rules
8. implementation
9. evaluation
10. universal design
11. user support
12. cognitive models
13. socio-organizational
14. comm and collab
15. task models
16. dialogue
17. system models
18. rich interaction
19. groupware
20. ubicomp, VR, vis
21. hypertext and WWW
references

CHAPTER 3
the interaction

outline

links

resources

exercises

• Interaction models help us to understand what is going on in the interaction between user and system. They address the translations between what the user wants and what the system does.
• Ergonomics looks at the physical characteristics of the interaction and how these influence its effectiveness.
• The dialog between user and system is influenced by the style of the interface.
• The interaction takes place within a social and organizational context that affects both user and system.