exercises 13. socio-organizational issues and stakeholder requirements

	EXERCISE 13.3 The example in Section 13.3.2 (soft systems methodology) provides a root definition for an airline booking system from the perspective of the airline owner. How would this change if it was presented from the perspective of the customer? answer available for tutors only		Other exercises in this chapter ex.13.1 (ans), ex.13.2 (ans), ex.13.3 (tut), ex.13.4 (tut), ex.13.5 (tut) all exercises for this chapter